ABOUT PATRIOT MAIDS

Founded in 2018, Patriot Maids is a locally owned and operated cleaning referral agency in Boston, Massachusetts that functions as a matchmaker between clients and house cleaning services. We offer customizable residential home cleaning service referrals in Boston and the surrounding areas. Referral agencies reduce costs for customers while raising the income of workers by sending jobs to independent service providers who register under contract.

The independent cleaning professionals work to their own schedule, utilize their own acquired knowledge to complete jobs, and provide their own transportation. Depending on the needs of the customer, supplies, and equipment are provided by either the customer or the worker. The workers offer professional cleaning services, as requested by the customer, at the lowest possible cost.

BENEFITS TO CLIENTS

  1. Locally USA owned and operated
    • We take pride in our policies and business practice. Additionally, with Patriot Maids, there’s no need to change cleaning companies if you aren’t satisfied with your service. The same cleaner arrives for each visit and clients can try out different cleaners to find the perfect match that works for you. We believe that this policy helps customer to feel safe, receive warm friendly service, and feel secure. The founder thinks of Boston as his home, and has a busy family, but knows how important it is to count on good service.
  2. Book instantly online with 7am-9pm scheduling flexibility
    • Instantly book appointments online, and schedule a house cleaning as soon as tomorrow. Your home can be cleaned top to bottom anytime from 7am to 9pm, 7 days a week.
  3. Friendly, equipped and vetted professionals
    • All independent service providers are criminally background.
    • In-person review of experience.
    • Rated by clients like you to ensure quality service.
    • Comprehensive reference screen: 3 professional & 3 personal.
    • Every professional house cleaner has a minimum of 2 years experience (5-7 years on average).
  4. Customer Service Happiness Team
    • Our helpful customer service team is available to provide you with personal assistance from 7am-9pm EST, seven days a week. We can be easily reached by phone, email, or through a live chat on our website to offer any support you may need.
  5. Flexible scheduling
    • Set the perfect schedule that works best for your busy life. Patriot Maids lets you easily schedule weekly, bi-weekly, or monthly cleaning, so you can focus on the more important things in life.
    • No long-term contract and cancel with a 48 hour notice.
    • Choose to be matched with a different cleaner for any reason.
  6. Easy and secure online payments
    • Conveniently book online or over the phone with a credit card. We accept Visa, Mastercard, Discover and American Express. Your card will not be charged until each cleaning job is fully complete.
    • All credit cards are stored in our 256-bit SSL encrypted payment gateway.
  7. Check the progress of your cleaning service on the go
    • Can’t be home during the cleaning? Not a problem! The Patriot Maids mobile app allows clients to see when their cleaner arrives and track when a cleaning is done.
  8. Online client portal with 24/7 cleaning service membership access
    • Request new service
    • Report a concern
    • Referral rewards
    • Report a concern
    • Review previous invoice
    • Update payment information
  9. 100% Satisfaction Guarantee
    • If you find something that we missed, please contact us within 24 hours of our most recent appointment and we’ll come out to your home and fix it for free.
  10. Competitive Pricing
    • By connecting you directly with professional cleaners in your area, we are able to provide you with economical options for home cleaning services. With the money you save, you’ll have more left over to spend on doing the things you love.

BENEFITS TO CLEANERS

  1. Create a flexible schedule
    • Only take jobs that fit into your busy life and spend more time on things you value most, like family and friends. Finding the perfect work/life balance is easy with Patriot Maids.
  2. Choose the clients
    • Independent cleaning professionals can accept or decline job invitations for any reason. This lets cleaners get the best chance to work with clients that fit their working style and thus ensures a perfect match.
  3. Assigned customer representative
    • Our front office handles all admin duties, marketing, appointment bookings or re-scheduling, and calls, so cleaners can focus on what they do best, clean!
  4. Maximum freedom
    • Since we handle everything else, cleaners who work with our agency only have to worry about getting to and from cleaning jobs and customer satisfaction. Traditional business owners have to worry about every part of their business (like marketing and taking calls), which leaves less time for making money and making customers happy.
  5. Excellent pay
    • Cleaners registered with Patriot Maids Referral Agency earn a greater income compared to working by themselves (with not enough clients) versus working with a cleaning company (for minimum wage).

MEET THE OWNER

Bryan is the President and Owner of Patriot Maids Referral Agency. Originally from Raleigh, North Carolina, he studied at East Carolina University and earned a Bachelor of Science in Computer Science in 2011. After working in the software industry for a few years, Bryan moved to Boston in 2015 and has made it his new home. He loves Boston for its fantastic, independent coffee shops, iconic sports teams, bustling nightlife, museums, restaurants and culture, and likes to go on long hikes during the weekend up in the White Mountains. He loves urban photography, healthy eating and reading about science, current events, and listening to jazz music.

Bryan really enjoys the whole process of running Patriot Maids, making constant improvements and seeing them pay off with happy customers, and referring independent cleaning professionals in Boston. He is hoping to continue and improve and grow Patriot Maids and his personal goals for the future are to own his own home and to travel to new places.

BRYAN GRIFFIN

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